Customer Testimonials
I recently purchased my 2026 Toyota 4Runner TRD Pro, and working with Ayman Mahmoud was hands‑down the best car‑buying experience I’ve ever had. I reached out after hours expecting a reply the next day, but within minutes Ayman had already texted me back, answered every question, and helped me schedule a test drive — even though the dealership was closed.
When I arrived, the vehicle was prepped, parked out front, and Ayman was already waiting for me with a warm, professional welcome. Every step of the process was smooth, transparent, and genuinely enjoyable.
Before coming here, I had dealt ... Read More DealerRater - Aug 19, 2026
Everyone who works for Toyota in Long Beach are great very professional and kind and I appreciate how I am treated with alot of respect.
The attendant was very friendly and attentive
I have been getting great maintenance and service my Advisor Jay has always been professional and knowledgeable.
Grateful to JORGE ESCOBAR who has helped me with my car windows repair. Excellent customer service. Very friendly and accommodating. He assisted me all along until the job is done. Keep up the good work!
I was easily able to book a service appointment online and when I arrived I was immediately met by and helped. My car was ready close to when the estimated time. Everyone I spoke to was very friendly and polite and helpful. I did have a question about my bill and I got a good explanation. I've always had good service here and will be returning the next time my car needs some work.
The dealership was good! Everything worked out fine. I was glad to go there. Thanks.
I have a 2017 Toyota Tacoma OR. from the moment I arrived in Long Beach I have been taking my truck for service at this dealership and let me tell you it’s been truly amazing. From dropping off the vehicle to picking it up is outstanding. I’m a regular customer here now so I would like to shot out the people I been working here that deserve a huge recognition. Service Advisors JAIME, Jay. Technician AUGUST, and rental office Jose. All of them have made me feel welcome and appreciated every time I have been there but specially Jaime ... Read More Facebook - May 3, 2025
Helpful!
I went to this dealership in great hopes of getting a car. We recently sold our old car to a junk yard due to a failed transmission and it would cost us more money to fix. So we decided it was time to get a new car. I’ve came here years ago for my sister who purchased a car from here. She recommended us to go to West Cost Toyota Dealership because they helped her get a car. Let me just say I have bad credit and I went in with only $1000 cash and I was worried that it ... Read More Google - Jul 11, 2024
I went in there looking for a truck because many other dealers didn't have it. But this dealership had it and I was extremely ecstatic for they had to but one that I absolutely loved and it had everything I needed in it. And they have a new salesman his name is Jacob friendly knowledgeable made you feel right at home and try to give you the deal you want it but not without haggling... But I got a price I was happy with left with my new truck and my wife was happy 😊 if you're looking for ... Read More Google - Jul 7, 2024
Great service from Francisco A. in&out faster than expected thanks again ! See you in few weeks for my next vehicle
Honest people
Jorge Escobar, I appreciate the help you gave me today.
George is awesome
A local Toyota dealership in LB area. Mainly ordering OEM parts and picking up; your Order will ready to pick up within couple hours.
(Translated by Google) Excellent service (Original) Excelente servicio
I had a fantastic experience at this dealership! Kevin Rico was knowledgeable, friendly and went above and beyond to make sure I found the right car for me. The financing process with Francisco was smooth and easy, and I never felt pressured to make a decision, thank you Francisco, and thank you Kevin ☺️✨ you guys are awesome!
I have been looking for this color and body style for awhile and West Coast Toyota had it.. Its been a dream of mine to own a Dodge Charger ScatPack. Des P, Edrick, and the GM Hoss help me a ton and I appreciate their help. They made my dream come True.. Thank you WestCoast Toyota!
In and out under an hour surrounded by smiling faces
If you're in the market for a new vehicle or used as well and want a great deal or salesperson ask for Johnathan Falcon ! We went to trade in our car and he got us into a RAV4 XLE Hybrid with a deal of a lifetime. Amazing amazing deal with a great and humble salesman. Also shout out to Awny. Johnathan and Awny are the men to talk to hands down
Easy in and out. Free one way shuttle. My favorite place to service my vehicle.
(Translated by Google) Lesley is a very kind person and dedicated to her work. She explains very well the recommendations for the service that my car needs. I am very satisfied with her service. (Original) Lesley es una persona muy amable y dedicada a su trabajo explica muy bien las recomendaciones para el servicio que my carro necesita muy satisfecha con su servicio
We purchased and bring our Toyota 4RUNNER here to this location. The service department is patient, helpful and informative. This is important to me as taking care of a car is expensive and vital. We are willing to pay for service at this dealer due to the customer service. About 6 years ago that wasn't the case at this location and we had stopped coming. A special brought us back and an entire new team. ✨️ Way to go on the changes.
Im so happy to buy my cars here and my family as well. Aldo has been nothing but honest and recommends the best. And George in service is great with keeping you informed with maintenance and what is recommended! I couldn't ask for more the west coast Toyota team is amazing.
Excellent service. I highly recommend the Service Department, especially Tony who was very professional and got the work done quickly..
I wanted to say thanks to Michael who sold me this car in 2017. It had 36k when I got it and now it’s at 237k. I’ve been keeping up with the services so it’s good. Really reliable car, engine and transmission are still in good shape. Corollas are amazing cars💙
Btw if you can, just service the car yourself. The dealer takes forever for an oil change. You could just find a mechanic to do these services. Also, if you do a transmission service save yourself the headache and get the OEM gasket from the dealer trust ... Read More Google - Dec 8, 2023
I do oil change only. A few times, I received a coupon that was not expensive, around $60. Recently, I asked for a coupon and paid $93 with 10% off discount provided by Toyota. Better with a coupon online, even with someone else! Scion XB 2012.
The service here is very good and people is nice, except for Adam Briseno who is very rude, descorteous and no nice to the long time customers like me
No pressure browsing for cars.
I wanted to thank Johnathan and Aldo for helping me and my wife find and purchase a car today. If your interested in buying a new or used Toyota ask for him. He was a very pleasant and understanding young man and was a pleasure working with him👍. I am probably the most picky straightforward person there is and come off a bit rough at times. But Johnathan and Aldo where there every step of the way to get the best deal for me and my wife. If you are ever interested in looking for a new or used car ... Read More Google - Nov 13, 2023
Great
Once I figured out where I could park, it was easy. Jim in the parts department was very helpful.
The salesman are very kind and professional.
Had car trouble and took in my car and they were able to assist me in every way possible. Isaac kept me updated every single day on the status of my vehicle and worked hard to make sure I get my car back and get the best out of my warranty.
The customer service at this place is amazing. Ask for Sandra is sales or George in service. Amazing. Amazing, amazing!
Rafa was very friendly and helpful. The only glich was that the job went over the window of 8am to noon.
I take my car for service at this dealer and they are super friendly and professionals. Specially George Escobar!
Had A 5⭐️ Experience With This Dealership Henry And Lihn We’re Amazing And Extremely Helpful I Highly Recommend West Coast Toyota
Excellent service from the moment of arrival through departure. Will go back again for service.
Every time I have my car serviced at West Coast Toyota they are always highly efficient and treat me extremely well. I especially LOVE how they always arrange a free Uber ride home for me.
Everything was done really fast will be back next month for sure .thank you service was great .
Everyone was super friendly, and buying was an easy and pleasant experience. Would go back again.
I had a great experience. Alex and Stephi were both so helpful and professional. I want to go back for my next car after such a great experience.
Great customer service, professionalism, and friendly staff! A special thank you to Linh and Perry!
Sandra Mejia is the best, I would recommend her to everyone I know. Go see her.
The dealership is well organized and clean. The people who help me were very understanding, friendly and helpful. They made my deal happen and was very satisfied with my purchase.
The personnel at West Coast Toyota Long Beach are everything you’d want in terms of customer service. Everyone was warm and inviting. Dianne, Stephny and Mac (the new kid from NY). He’s only been with the location I do believe he said for 2-3 months. After my 2022 Camry purchase Mac sat aside 30-45 minutes to walk through all of the bells and whistles with my new vehicle. It really helped and I’ve never had a dealership make sure that I understood the vehicle I was purchasing and how to operate. Mac’ even welcomed me to come back ... Read More DealerRater - Jan 15, 2022
They were professional and proficient and it was a good experience buying a car. Thanks
Great place to purchase a vehicle, Abdul was outstanding and stephy in finance made the process painless. Highly recommend both
I was finally given the vehicle I wanted and needed. There was no pressure and the sales rep was open, honest and made it all happen in a short period of time.
Very friendly and upfront fast helpful clean place nice people
Dianne and Mēgan deserves morethan 5 stars! They took really good care of me and my car purchase could not be any better! They will be my go to guy now for my vehicle purchases in the future!
Best experience at a dealership ever. I always hated going to the dealership to get a new car. Always felt pressured and not really heard on what it is I wanted or get a payment I could work with. Look and ask for JOE or RALPH C.
They are the best sales rep I’ve ever dealt with. Honest and help you as best they can to meet your budget and monthly payment.
Ask for JOE or Ralph and you won’t be disappointed. I doubt you will not be happy with what he can work with and do for ... Read More DealerRater - Mar 8, 2021
Very friendly and professional people. Henry took good care of me. He worked hard for me to get the truck that i want. A man of his words.
I researched what I wanted. West Coast Toyota had it. Called to reserve for me. Had check in hand to finalize deal. Signed paperwork and go.
if you like to be treated like crap and robbed this is the place to go im giving them 5 stars for be great at robbing people without prosecution. they sold me a 2017 nissan sentra 6 weeks later its at the nissan dealer and needs a new transmission. BUYER BEWARE AND CAREFUL THEY LIKE TO PUT EXTRA CHARGES ON YOUR CONTRACT READ BEFORE YOU SIGN...CAREFULLY. Their all crooks and all in on it!
We have been coming here for awhile now, service is good sales people are polite and helpful. Good communication with the service. When it come down to making the deal they always help and strive to get you the vehicle you want
Jason Nguyen was helpful,, knowledgeable, and respected our time constraints. He coordinated our meeting with West Coast Toyota employees to ensure a smooth transition. We are very pleased with our purchase of a new car.
Pleasant buying experience. No pressure, Aldo was knowledgeable courteous as was the finance department. I would have no problem buying from them again or recommending them.
Arthur the sales superman help me alot and make my experience incredibly, the Finance mngr. sthephy Was so kind and very knowledgable definitely recommend them
Jesus and Donnie are the dream team. Thank you for everything, I love my new my truck ! Very happy with speed of service and smooth transaction.
They were honest and worked to get me financed. There were some issues with my trade in/down payment car. The person who sold it to me did not complete the paperwork correctly. Jason drive me to the guys house to complete the paperwork. I appreciated his tenacity. The entire staff was kind, responsive to my questions and honest.
I thank Stephany very much for all of her help. Just because of her I got the car that I wanted at a reasonable price. She went above and beyond in her duty. I hope that there is going to be a day in which she will be the number one supervisor of a such great dealer. She can do it. Thank you, Stephany. The best of the best to you.
Excellent experience and excellent sales person. Juan Carlos took his time with us gave us his card and a brochure on the vehicle answered all of our questions. Very patient with our decisions on colors and trim levels. Also gave us the price we wanted with no haggling and walked us through the final process from beginning to end. He is the sole reason we bought the car at that specific dealership and I would highly recommend him again.
Dany was exceptional with his knowledge and determination to make sure we were well taken care of throughout the entire process. I would highly recommend his services.
Aldo the seller was amazing! He made this deal happen. And he helped me get the car and the monthly payment i wanted. Great dealer!!!
I had a good experience with them were open to negotiate the price and had a good deal. I highly recommend this dealer. Aldo is a great person and all team
Everyone was pleasant to deal with. I dealt with Thomas and Daniel and they were both helpful in getting us the best possible deal. Very friendly staff and very happy with our purchase. No run around or hidden fees. Highly recommend this dealership.
They were straightforward, honest, comprehensive, and very easy to work with, compared to my last 2 dealership experiences. Abdi was very pleasant, helpful, and knowledgeable about cars.
Had a great experience with West Coast Toyota. Aldo Avalos and his team took great care of us. I recommend this dealership to anyone wanting to buy a car.
Gary’s very courteous ,very patient to answer all our Questions, th is Toyota dealership has excellent service Gary’s very knowledgeable. & we love talking W: him
Excellent service all the way around! Aldo listened to what was important to us and provided many different options before finding the vehicle that worked out perfectly. Angel was very helpful and patient and explained the financial piece of the transaction very well. Thank you!
Buying a car can always be a very stressful and hectic but Gary made this experience one to remember. He took care of us like family and made sure we were comfortable every step of the way. We will forsure be recommending Gary and West Coast Toyota to all our friends and family.
West Coast Toyota gave me great service. Jason was a really good salesman, he got me what I wanted. Shawn the sales manager was also very good, he worked with us to get us the deal we wanted. They both gave us excellent service. I will definitely come back for another car and refer my friends and family 👍
The sales man was always with a smile and very helpful. Everyone very friendly.I will recommend my family and friends to go there. Nice environment for kids.
They were pretty willing to negotiate, but it’s always best to know your information on the car you want to but. Good experience, and I’m happy with my car. Jorge was really nice as well
I had no problems at all trying to get a new car.. But the waiting time is to long. Erick and angel are the best.. Espesialmente por que hablan español
Best service in all of Southern California. It was an amazing process from the first step to the last. I was on a time crunch, and the sale went through quickly and the process was even quicker. Thank you Megan and the rest of the staff at West Coast Toyota!
My salesman was Jason Nguyen, he is AWESOME!! Most salesman are schedule-based, so be prepared to wait. Plan ahead, and know what you want
The sales team was great, but the wait time to sign and finalize the paperwork is what I dislike the most. Why does it take so xxxx long???
I was helped by Rick they tried there best, to help me get a car. He was very helpful and was never pushy. He gave me all the details I needed and all the useful information. Excellent experience with this Toyota Dealership.
Great customer services. They help you find the right car for you. Love this dealership thanks Francisco, Angel and Aldo for the help. I will defend come back again
Let's just start with HASSEL FREE FRIENDLY INFORMATIVE HONEST PATIENT Everyone was to assist it answer any question or concern. That's means everything because from my experience you usually dread buying a car due to being pressured to add every package, buy - buy- buy. This was NEVER the case. Jason Nguyen was the Absolute Best. If you are looking for a car. Please trust me, WEST COAST TOYOTA will take care of you. If you do tell Jason "Keisha T" said Hello.
Easy to work with, give me the good price for trade in of my vehicle. Highly Recommend Jason , he is hard worker to help you out. Thanks
Wanted to buy a Prius Prime From the very start, Ali Zargar, our sales rep, was extremely professional and very helpful in assisting us. Ali was very knowledgeable and went out of his way to put together the best deal possible. If anyone is looking to buy or lease a Toyota I would not hesitate to recommend they do themselves a favor and contact Ali!!
The seller Mr. Ozy. Profesional service. Amable. He talk. True about bussines. I’m happy also attentions de Directora de finanzas. Confiable. Bien explicado el contacto y bien claro las respuestas a mis cuestionamientos. Gracias