Welcome to West Coast Toyota We've Got It All

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I went to this dealership in great hopes of getting a car. We recently sold our old car to a junk yard due to a failed transmission and it would cost us more money to fix. So we decided it was time to get a new car. I’ve came here years ago for my sister who purchased a car from here. She recommended us to go to West Cost Toyota Dealership because they helped her get a car. Let me just say I have bad credit and I went in with only $1000 cash and I was worried that it wouldn’t be enough. Fast forward I left the dealership with a car 😊. It was all thanks to Linh Le, Hassame and Megan!! These 3 went above and beyond out of there way to help me and my family of 3. We were so desperate to get a car but had low hopes of walking out with one. But these 3 made it happened and before I went I prayed to God to please help and bless us with a car today and he sent these 3 angels to me and my family and for that I am forever grateful for them. So if you are in need of a car ask for any of these 3 and I bet you they will go above and beyond for you too. May I add the environment is clean and peaceful and we were out of there within 3 hours. Which I think is a good amount of time compared to others times I’ve went to other dealerships with family and friends and it took probably the whole day🤦🏻‍♀️. So if you’re looking for a good dealership West Coast Toyota in Long Beach CA is where you need to be 😊.

I went in there looking for a truck because many other dealers didn't have it. But this dealership had it and I was extremely ecstatic for they had to but one that I absolutely loved and it had everything I needed in it. And they have a new salesman his name is Jacob friendly knowledgeable made you feel right at home and try to give you the deal you want it but not without haggling... But I got a price I was happy with left with my new truck and my wife was happy 😊 if you're looking for a car truck as for Jacob 👍. And tell him Juan Marin sent you ...

Great service from Francisco A. in&out faster than expected thanks again ! See you in few weeks for my next vehicle

Honest people

Jorge Escobar, I appreciate the help you gave me today.

I made Westcoast Toyota of Long Beach my dealership years ago, and I was very happy with the service received here until TODAY 06/10/2024. My wife and I owned multiple vehicles and have always come to Westcoast toyota for maintenance and anything that cars need. I came today for a nail in on of the tires,.Francisco Alvarado was my service advisor, what a terrible experience. After dropping my vehicle off I requested an Uber to take me to the local Costco less than half a mile away, because I needed to feed my two toddlers while my car was getting fixed, he stated he could only take me there but would not be able to bring me back. In all this years, they have always uber me home and pick me up once my vehicle was ready, an now suddenly they couldn't do it. Francisco showed attitude since the beginning even when I would ask him questions l, seemed that the phone was more important than me that I was standing right in front of him. When I asked to speak to a manager, he quickly claimed to be the manager. It's very sad a so called-manager can be rude to its own customers this way and not being able to provide or EVEN TRY to find a simple solution to the problem he created. I do want to recognized Jay at the service department for being great and going above and beyond every single time I had him as an advisor, he really kept me coming back to this place. I also appreciate Frank, Francisco's superior for being able to help me and even offered to take me and my kids to costo and back.

George is awesome

A local Toyota dealership in LB area. Mainly ordering OEM parts and picking up; your Order will ready to pick up within couple hours.

(Translated by Google) Excellent service (Original) Excelente servicio

I had a fantastic experience at this dealership! Kevin Rico was knowledgeable, friendly and went above and beyond to make sure I found the right car for me. The financing process with Francisco was smooth and easy, and I never felt pressured to make a decision, thank you Francisco, and thank you Kevin ☺️✨ you guys are awesome!

I have been looking for this color and body style for awhile and West Coast Toyota had it.. Its been a dream of mine to own a Dodge Charger ScatPack. Des P, Edrick, and the GM Hoss help me a ton and I appreciate their help. They made my dream come True.. Thank you WestCoast Toyota!

In and out under an hour surrounded by smiling faces

If you're in the market for a new vehicle or used as well and want a great deal or salesperson ask for Johnathan Falcon ! We went to trade in our car and he got us into a RAV4 XLE Hybrid with a deal of a lifetime. Amazing amazing deal with a great and humble salesman. Also shout out to Awny. Johnathan and Awny are the men to talk to hands down

Easy in and out. Free one way shuttle. My favorite place to service my vehicle.

They forgot my oil change reminder sticker and did not replace battery in my FOB. (I was charged for the battery.) I had to return 2 separate times . No one even apologized . That was my time and gas. Did not appreciate that.

This dealership is the worst. I am not sure how it has a rating above 2 on any rating website! Do not get scammed by this dealership like they tried to do with me! What you think is a deal turns out to be a hoax in person! Herlica Garcia told me one price for a 2017 Highlander Hybrid Ltd and to ask for Danny Ortiz. When I get there, the salesmen acted like they did not know what I was talking about. So I showed them the email that I received from Herlica Garcia, quoting West Coast Toyota's PRICE to me for the vehicle. Their response was OOOOOHHHHHHH, well you can't get that.... They lied to me just so I would go to their location and they could try to sell me something I do not want. What jerks!!!! You have lots of options in Southern California when purchasing a car, if you are smart you will avoid these schmucks."

(Translated by Google) Lesley is a very kind person and dedicated to her work. She explains very well the recommendations for the service that my car needs. I am very satisfied with her service. (Original) Lesley es una persona muy amable y dedicada a su trabajo explica muy bien las recomendaciones para el servicio que my carro necesita muy satisfecha con su servicio

We purchased and bring our Toyota 4RUNNER here to this location. The service department is patient, helpful and informative. This is important to me as taking care of a car is expensive and vital. We are willing to pay for service at this dealer due to the customer service. About 6 years ago that wasn't the case at this location and we had stopped coming. A special brought us back and an entire new team. ✨️ Way to go on the changes.

Im so happy to buy my cars here and my family as well. Aldo has been nothing but honest and recommends the best. And George in service is great with keeping you informed with maintenance and what is recommended! I couldn't ask for more the west coast Toyota team is amazing.

Excellent service. I highly recommend the Service Department, especially Tony who was very professional and got the work done quickly..

I wanted to say thanks to Michael who sold me this car in 2017. It had 36k when I got it and now it’s at 237k. I’ve been keeping up with the services so it’s good. Really reliable car, engine and transmission are still in good shape. Corollas are amazing cars💙 Btw if you can, just service the car yourself. The dealer takes forever for an oil change. You could just find a mechanic to do these services. Also, if you do a transmission service save yourself the headache and get the OEM gasket from the dealer trust me. I’ve used other parts and they either fail or leak after 2 weeks.

I do oil change only. A few times, I received a coupon that was not expensive, around $60. Recently, I asked for a coupon and paid $93 with 10% off discount provided by Toyota. Better with a coupon online, even with someone else! Scion XB 2012.

The service here is very good and people is nice, except for Adam Briseno who is very rude, descorteous and no nice to the long time customers like me

No pressure browsing for cars.